By BLANCH collects personal information in several ways when you place an order or when you register for a service offered by By BLANCH. If you place an order, we require personal information such as your name, email address, phone numbers, postal address, delivery address and your credit card billing address, so we can process and fulfil your order.

We may also obtain information following identity or authentication checks. Wee may also ask you for your phone number. This number can be forwarded to our delivery service to facilitate the process. This information allows us to process your order and to notify you of its status.

By BLANCH engages to take every precaution to ensure the security of its files and the protection of its computer system, and in particular prevent the personal information of the Customer being distorted, damaged or unauthorized  third parties to access.

Customer’s personal information is sent and stored at the web host in France, whose address appear on the site under « legal notice ».


In order to process the Customer’s order, and to better understand their needs and customize the services offered on the site, By BLANCH uses cookies. A cookie is a file stored on the hard disk of the Customer computer that aims to report its passage on the site.

Cookies remember, the Customer visiting time on the site, identity (known thanks to his email address and password) and the contents of her basket. Once disconnected from the site, that information is stored for 30 days before being permanently deleted.

The Customer can oppose the recording of cookies by configuring their Internet browser. They lose all personalization of the service that is offered on the site.

The site uses software applications from third parties, which allow the Customer to share website content with other people or to inform these other people’s opinion regarding a site’s content. (Social Networks like “Facebook”, « Google+ », Twitter, etc.).

When the client visits a page on the site with a button to « Share » or « Like », the browser establishes a direct connection with the servers of the social network concerned.

If connected to the social network while browsing, application buttons allow to link viewed pages on his account.

If it interacts with plug-ins, e.g. by clicking on the button « Like » or by leaving a comment, the corresponding information will be forwarded to the social network concerned and published on his account.